On Demand Training

RICS Optimize On Demand Training allows you to view the RICS educational webinar series at your convenience. The RICS Optimize program is designed to help you better understand and more fully benefit from your RICS system. This webinar class is recorded by Director of Training Denise DeHamer to train you and your staff on relevant RICS-related topics and best practices for your retail business.

Each session is $25 and is available for a 24-hour period.

Want to get personal with RICS? Take a LIVE webinar with one of our RICS training gurus to get all your questions answered as you go!
Go here for dates and times.

A list of On Demand training webinars follows:

Advanced POS and Salesperson Performance Tools

Want help to create a bigger profit this holiday season? The webinar Advanced POS and Salesperson Performance Tools will help you get the most out of your POS and Salespeople.

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Presentor:	Denise DeHamer
Duration:	1 Hour 58 Minutes

Learn advanced features on the POS such as Multiple Transactions on one Tender, Special ticket messages for transactions and tenders, ALERT messages, Capturing E-mails, Coupon SKUS, removing and modifying items from tickets, and many other bells and whistles at the POS.
See how to use ,maintain, and analyze reports on Gift Cards, Promo Codes, and Return Codes.
Find out how to incorporate a new transaction and the tracking for Catalog, Internet, or Team Sales.
Discover the differences between a Mini-POS and a MAX-POS and the functions allowed and not allowed.
Learn how to run and read such reports as Sales by Time, Sales by Day, Sales by SKU, Print Returned Sales, and all of the Sales related reports that can be run by a specific date range.
Get the tools and techniques to track and analyze your salespeople’s performance through time clock, multiple sales, perks/spiffs, vendor contests, and other specific reports.
Receive information on how you can export your daily sales into excel or QuickBooks to give you a detailed listing of everything needed for your accounting entries.

Tailoring RICS to Your Business Needs Through RICS.cfg

Learn how to customize RICS just for you! The Tailoring RICS to your business needs through RICS.cfg webinar will help you get the most out of your system and help you set advanced features that you may not know you had.

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Presentor:	Denise DeHamer
Duration:	2 Hours

General Section
- Setting up different prices for different stores.
- Specifying a default backup drive for backups.
- Allowing the user to enter a temporary login for a job not normally allowed.
Sales Screen Section
- Which tender and transaction types to allow.
- Block user from changing ticket number or date.
- Setting up a ticket password for Voids, Price Overrides, Returns, Perks, or Discounts.
- Which categories should not be included as multiple sales for the Salesperson Analysis.
- Starting the ticket detail at the salesperson.
- Blank the cashier and/or salesperson when starting a ticket.
- Combine sales journal totals for multiple registers at a store.
- Force customer account numbers for certain tenders and/or transaction types.
- Force comments for certain tenders and/or transaction types.
- Reprint tickets for certain tenders and/or transaction types.
- Print a recap for voided tickets.
- Option to print all voided tickets.
- Print the time of the ticket on the sales journal.
- Force return codes and/or promotion codes.
- Which categories should be included for accessory sales on the salesperson analysis.
- Make the cashier enter a cashier password for each sale.
- Print the family member on the sales journal.
- What is the minimum special order deposit amount on a special order.
- Change the You Saved message or do not print at all.
- Change the Other Charge (Shipping) Description on the tender screen.
Purchase Orders Section
- The number of days the order is considered a future order.
- Disable the receive purchase order in full button.
- Start the receive purchase orders in the scanning mode.
- Automatically number purchase orders.
File Maintenance Section
- Skip certain fields on the File Setup SKU screen to save time.
- Have the label type always default to a certain type of label.
Enabling the Gift Certificate/Gift Card Tracking Program
Enabling the Time Clock

Making Money with RICS Mail List

Marketing to new customers is expensive. Retaining your is more most cost effective and turns a better ROI. Learn how to use your RICS system effectively market to and maintain customers.

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